LEGAL

Shipping Policy

This Shipping Policy outlines how Project Print handles production, dispatch and delivery of orders. All products are made to order, so production time applies before shipping.

All orders are produced before shipping. Please allow time for production as well as delivery.

Production times

All items are produced after your order is confirmed and artwork is approved.

Production times vary depending on:

  • Product type
  • Order size
  • Print method

Estimated turnaround will be provided during ordering or quoting.

Dispatch

Once your order is completed, it will be dispatched using a tracked delivery service.

You will receive confirmation once your order has been shipped.

Delivery locations

We deliver across the United Kingdom.

If you require international shipping, contact us before placing your order.

Delivery times

Delivery times depend on the shipping method and courier.

Typical delivery is completed within a few working days after dispatch.

Please note:

  • Delivery times are estimates
  • Delays can occur during busy periods

Shipping costs

Shipping costs are calculated at checkout based on your order and location.

Any applicable shipping charges will be clearly shown before payment.

Delays

We are not responsible for delays caused by:

  • Courier services
  • Incorrect delivery information
  • Events outside our control

If your order is delayed, we will assist where possible.

Lost or damaged items

If your order is lost or arrives damaged, contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Photos if applicable

Incorrect address

It is your responsibility to provide accurate shipping details.

We are not responsible for orders shipped to incorrect addresses provided at checkout.

Split shipments

Some orders may be shipped in multiple packages depending on product type or production requirements.

Contact

For any shipping related questions, contact us and we will respond promptly.