Privacy Policy

Who we are

Project Print is a UK based custom merch and apparel printing business.

If you have any questions about this policy or your data, you can contact us at:

• Email: hello@projectprint.uk
• Location: Nottingham, United Kingdom

What information we collect

We may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Uploaded artwork and files
• Website usage data

How we use your information

We use your information to:

• Process and fulfil orders
• Communicate about your order or enquiry
• Provide customer support
• Improve our products and services
• Send updates or marketing (if you opt in)
• Prevent fraud and ensure site security

Payments

All payments are processed securely through third party providers.

We do not store your full payment details on our servers.

Uploaded artwork and files

Artwork and files you upload are used to review your enquiry, prepare previews and proofs, and produce your order.

Artwork may be processed by the upload, hosting, proof and production services needed to provide those features and fulfil your order.

You are responsible for ensuring you have the right to use any artwork provided.

Cookies and tracking

We use cookies and similar technologies to improve your experience on our website.

These may include:

• Essential cookies for site functionality
• Analytics tools such as Google Analytics
• Tracking for marketing and advertising

You can control cookies through your browser settings.

Third party services

We may share data with trusted third parties where necessary, including:

• Payment providers
• Shipping and delivery partners
• Website and hosting platforms, including Shopify
• Analytics providers, including Google Analytics
• Marketing and advertising services, including the Facebook & Instagram integration

These services process the information needed to provide their features. Some providers also process information for purposes described in their own privacy notices.

Data retention

We only keep your data for as long as necessary to:

• Fulfil orders
• Meet legal obligations
• Resolve disputes

Your rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of incorrect data
• Request deletion of your data
• Object to how your data is used

To exercise these rights, contact us using the details above.

Security

We take reasonable steps to protect your information using secure systems and processes.

However, no system is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page.